Today the granite fabricators will be visiting to make a template of the counters. I walked Steve through my specifications on the contours around the sink since I had decided to head to work and not miss another day. We also talk about leaving an inch or so of the counter behind the gas range, to make it look good.

Steve came running into the house urging me to call the appliance store. As it turns out, the hardware to attach the garbage disposal was really necessary for re-use and he let it go with the old sink. Thankfully the appliance store was able to track it down in their yard and retrieve the item. Steve will pick it up on monday.

Around 10 AM, I give instructions for Steve to call me before he heads out for the day, along with how to secure the house and head out. He has torn apart the flooring and subfloor in the kitchen, exposing the base boards, ready to install the new laminate flooring.

That evening, I head back to Home Depot to return one of the cabinet doors that I had extra and exchange another door that was missing a couple of parts. The associate at the returns counter was rather rude. The more I deal with Home Depot, the less I like them. They are a monopoly and this is probably why they can get away with such a poor customer experience – (a) poor tracking of delivery items, (b) can’t give ETAs on special order items, (c) poor at scheduling delivery even after special order items arrive, (d) bad customer experience at the counter. If these guys get their acts together, the stock would be even more valuable.